The following Types of Abuse constitute violations of this AUP:
- Copyright infringement;
- Unacceptable/Illegal materials;
- Other: Anything else that doesn't fall under any of the categories below.
If available, the following information should be provided:
– The IP address (obligatory) and domain (if available) used to commit the alleged violation
– The date and time of the alleged violation, including the time zone or offset from GMT
– Any available evidence of the alleged violation: email headers, logs (plain text where possible), screenshots, etc.
Lack of adequate evidence will result in ISPIRIA's inability to resolve the issue. The Abuse Desk language is English.
ISPIRIA does not actively monitor subscriber activity under normal circumstances. Similarly, ISPIRIA does not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services.
However, in accordance with ISPIRIA's TOS (Terms of Service), any materials that, in ISPIRIA's sole discretion, may be illegal, may subject ISPIRIA to liability, or which may violate this AUP can be removed.Law enforcement:
ISPIRIA may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. User's violation of this AUP may result in the suspension or immediate termination of either user's ISPIRIA account or other actions.
Should ISPIRIA receive a take-down request from the trusted hotlines – ISPIRIA will proceed with an immediate take-down.
If a ISPIRIA's account is used to violate the Acceptable Use Policy or ISPIRIA's TOS, ISPIRIA reserves the right to terminate User's service without notice
. ISPIRIA prefers to advise users of inappropriate behavior and any necessary corrective action, however, flagrant violations of the Acceptable Use Policy will result in immediate termination of service. ISPIRIA's failure to enforce this policy, for whatever reason, shall not be construed as a waiver of ISPIRIA's right to do so at any time.Expected handling timelines:
ISPIRIA expects Users to react to abuse reports immediately, and will follow up if no action is taken. Failing to receive any response within given timeline, the services might be subject to suspension until further notice or terminated based on the severity of the issue.Spam, Spamvertisement, Malware, Phishing
– 24h.Copyright infringement
– 72h.Any other types of abuse
– up to 48h.
Handling of the issue might take longer over the weekend and bank holidays.IMPORTANT NOTICE:
Anyone hosting web sites or services on their server, that support spammers or cause any of 3rd party's IP space (which is available on ISPIRIA IP Address Market) to be listed in any of the various Spam Databases or blacklists will have their Lease immediately suspended
Upon the occurrence of an Abuse and at any time thereafter, ISPIRIA may exercise from time to time any one or more of the following remedies:
the Lease as to any portion or all of the IP Numbers leased;
(b) use, lease or otherwise dispose
of any or all of the IP Numbers leased in such manner as ISPIRIA in its sole discretion may decide;
(c) accelerate the due date of all remaining Lease payments
due hereunder for the entire remaining Initial Period of the Lease;
(d) recover the sum of
: (i) any accrued and unpaid fees, plus (ii) the present value of all future fees reserved in this Lease and contracted to be paid over the unexpired Initial Period of the Lease (or any renewal period then in effect); plus (iii) all costs and expenses incurred by ISPIRIA in any repossession, recovery, re-lease or other disposition of the IP Numbers, including but not limited to costs of administration, advertising and broker's fees together with all attorney's fees and cost incurred in connection therewith or otherwise resulting from IP User's default (including any incurred at trial, on appeal or any other proceeding) (h) exercise any other remedy permitted by law.
The Lease will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the User.